These Terms & Conditions govern your use of the my9games platform. Please read them carefully before registering or placing any bets. By accessing my9games, you agree to be bound by these terms.
Last updated: January 1, 2026Welcome to my9games. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and my9games ("my9games", "we", "us", "our"), the operator of the online gaming platform accessible at my9games.org.
By accessing, registering on, or using any part of the my9games platform — including the website, mobile browser interface, games, promotions, and any related services — you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the my9games platform.
These Terms apply to all users of the my9games platform, including registered players, visitors, and any person accessing the site from the Republic of the Philippines or any other jurisdiction where access is permitted.
Important: These Terms should be read alongside the my9games Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and my9games.
To register and use the my9games platform, you must satisfy all of the following eligibility requirements at all times:
Age Verification: my9games reserves the right to request documentary proof of age at any time. If a player is found to be under 21 years of age, their account will be immediately suspended, all winnings will be forfeited, and any deposits will be returned in accordance with applicable law.
Each player is permitted to hold only one (1) registered account on the my9games platform. The creation of multiple accounts by a single individual — whether using different email addresses, names, payment methods, or devices — is strictly prohibited and constitutes a material breach of these Terms. my9games reserves the right to close all duplicate accounts and forfeit any associated balances.
When registering your my9games account, you must provide accurate, complete, and truthful information, including your full legal name, date of birth, residential address, email address, and Philippine mobile number. You are responsible for keeping this information current. Providing false or misleading registration information is grounds for immediate account termination.
my9games is required to verify the identity of all players as part of its compliance obligations. You may be asked to submit one or more of the following documents: a government-issued photo ID (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence), proof of address (e.g., utility bill, bank statement dated within 90 days), and proof of payment method ownership. Failure to complete KYC verification within the required timeframe may result in withdrawal restrictions or account suspension.
You are solely responsible for maintaining the confidentiality of your my9games account credentials, including your password and any two-factor authentication codes. You must not share your login details with any third party. my9games will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. If you suspect unauthorised access, contact my9games support immediately.
my9games accepts deposits via the following Philippine payment methods: GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be added or removed at my9games's discretion. All transactions are processed in Philippine Peso (PHP / ₱).
The minimum deposit amount on the my9games platform is ₱100. Maximum deposit limits may apply depending on your account verification status and the payment method used. GCash deposits are processed instantly. Bank transfer deposits may take up to one (1) business day to reflect in your my9games balance.
You confirm that all funds deposited into your my9games account are from legitimate sources and are not the proceeds of any criminal activity. my9games reserves the right to conduct enhanced due diligence on large or unusual deposits and to report suspicious transactions to the appropriate Philippine authorities in accordance with the Anti-Money Laundering Act (AMLA) and its implementing rules.
If a deposit transaction fails or is reversed by your payment provider, my9games will not credit the corresponding amount to your account. Any bets placed using funds from a subsequently reversed transaction may be voided and winnings forfeited.
Withdrawal requests from fully verified my9games accounts are processed as follows: GCash withdrawals are typically completed within 15 minutes of approval; BPI, BDO, and Metrobank transfers are processed within one (1) to three (3) business days. Processing times may be extended during peak periods or where additional verification is required.
The minimum withdrawal amount is ₱200. Withdrawal requests below this threshold will not be processed.
Bonus funds and any winnings derived from bonus funds are subject to wagering requirements as specified in the applicable promotion terms. Real-money funds that have not been subject to any bonus are withdrawable at any time, subject to KYC verification and these Terms.
my9games reserves the right to return funds to the original deposit payment method as part of its anti-money laundering procedures. You may be required to verify ownership of your GCash account, BPI account, or other payment method before a withdrawal is approved.
All bonuses, free spins, cashback offers, and other promotional incentives offered by my9games are subject to specific terms and conditions that will be published alongside each promotion. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.
Bonuses are available to eligible registered players only. Unless otherwise stated, bonuses are available to one player per household, IP address, device, or payment method. my9games reserves the right to withhold or cancel any bonus where it reasonably suspects abuse, collusion, or exploitation of promotional offers.
Unless explicitly stated as "no wagering", all bonuses awarded by my9games carry a wagering requirement that must be met before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier will be stated in the promotion terms. Wagering requirements must be completed within the validity period specified; unused bonus funds expire at the end of the validity period.
Any attempt to abuse, exploit, or circumvent the bonus system — including but not limited to creating multiple accounts to claim bonuses multiple times, using automated software, or engaging in low-risk wagering strategies designed solely to clear wagering requirements — will result in the cancellation of the bonus, forfeiture of associated winnings, and may result in permanent account closure.
All games available on the my9games platform — including slots, live dealer games, poker, bingo, and sports betting — are governed by individual game rules published within the platform. In the event of a discrepancy between a displayed result and the result recorded on the my9games server, the server record shall be the definitive record.
my9games uses certified Random Number Generator (RNG) technology for all applicable games. Live dealer games are conducted by trained dealers in licensed studio environments. Sports betting outcomes are determined by the official result of the relevant sporting event as recognised by the relevant governing body.
my9games reserves the right to void any bet or game round where a technical malfunction, software error, or human error has materially affected the outcome. In such cases, the staked amount will be returned to the player's account.
The following conduct is strictly prohibited on the my9games platform:
Violation of any of the above may result in immediate account suspension, forfeiture of balances, and referral to the appropriate Philippine law enforcement or regulatory authorities.
my9games is committed to promoting responsible gaming among all Filipino players. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time limits, reality checks, and self-exclusion. These tools are accessible from your account settings at any time.
Players who wish to take a break from gaming may activate a temporary cooling-off period or a permanent self-exclusion through the my9games platform. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.
In accordance with Philippine law, my9games is strictly for players aged 21 years and above. If you believe you or someone you know may have a gambling problem, please visit our Responsible Gaming page for support resources available to Filipino players.
my9games collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms. By registering on the my9games platform, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for KYC verification, fraud prevention, and regulatory compliance purposes.
my9games will not sell your personal data to third parties for marketing purposes. Data may be shared with licensed payment processors, identity verification providers, and regulatory authorities as required by Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173).
All content on the my9games platform — including but not limited to the my9games brand name, logo, website design, game interfaces, graphics, text, and software — is the intellectual property of my9games or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the my9games platform for personal, non-commercial gaming purposes only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the my9games platform without prior written consent.
To the maximum extent permitted by applicable Philippine law, my9games shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the my9games platform, including but not limited to loss of winnings, loss of data, or loss of profits.
my9games's total aggregate liability to any player in connection with these Terms shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.
my9games does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled and unscheduled maintenance may result in temporary unavailability of the platform or specific games.
my9games reserves the right to suspend or terminate any player account at any time, with or without notice, where it reasonably believes that the player has breached these Terms, engaged in fraudulent or illegal activity, or where required to do so by applicable law or regulatory directive.
Players may close their my9games account at any time by contacting support. Upon account closure, any remaining real-money balance (net of any applicable bonus funds subject to incomplete wagering requirements) will be returned to the player via their registered payment method, subject to completion of any outstanding KYC requirements.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
my9games operates in compliance with applicable Philippine online gaming regulations. Players are responsible for ensuring that their use of the my9games platform complies with the laws of their own jurisdiction.
my9games reserves the right to amend, update, or replace these Terms at any time. Where changes are material, my9games will provide reasonable notice to registered players via email or an in-platform notification. Your continued use of the my9games platform following the effective date of any amendment constitutes your acceptance of the revised Terms.
It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page.
If you have any questions, concerns, or complaints regarding these Terms or the my9games platform, please contact our support team:
my9games Player Support
Email: [email protected]
Available: 24 hours a day, 7 days a week
Languages: English and Filipino
Key Policy Highlights
my9games is strictly for players aged 21 and above, in line with Philippine law. Age verification is mandatory for all accounts before withdrawals are processed.
Each player may hold only one my9games account. Duplicate accounts are prohibited and will result in forfeiture of all associated balances.
All bonuses carry wagering requirements unless explicitly stated otherwise. Read each promotion's specific terms before opting in to understand the conditions.
Identity verification is required for all my9games accounts. Submit a valid Philippine government ID and proof of address to unlock full withdrawal access.
Deposit limits, session reminders, and self-exclusion are available to all players from account settings. my9games is committed to safe and sustainable play.
These Terms are governed by the laws of the Republic of the Philippines. All disputes are subject to the jurisdiction of Philippine courts.
Now that you know the rules, join over 500,000 Filipino players enjoying live casino, slots, poker, bingo, and sports betting.
Log In to my9gamesAge Restriction & Responsible Gaming
my9games is strictly for players aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. Please game responsibly. Visit our Responsible Gaming page for support tools and resources.